Support
We will help you get running
Hardware diagnostics, LS Tools setup, SDK questions and integration assistance for your project.
LOCOMOTION / MOTION TRACKINGTRACKING READY
FAQ
Before you contact us
What information should I include?+
Please provide the kit serial number, LS Tools version, operating system and a detailed description of the scenario in which the issue appears.
Can you help with SDK integration?+
Yes. Tell us your target platform, engine and expected data format, and an engineer will suggest the next step.
How quickly will support reply?+
We process requests on business days. Response time depends on the complexity of the issue and the diagnostic information provided.
Technical support
Describe the issue
Tell us about your project, accuracy requirements and target platform. We will suggest the right Locomotion Sensor configuration.
[email protected]